No topic gains more attention than attorney compensation and a current topic of discussion is whether the eat-what-you-kill model of compensation is outdated.
Here are a few of the issues:
- The model rewards individual behavior and discourages collaboration
- The model may put the lawyer at direct odds with their clients’ interests
- The model assumes that the most important firm goal is maximizing revenue over all other behaviors that make a firm great such as mentoring, teaching, recruiting, and managing the business to name a few
- The model encourages client hoarding
- The model encourages getting new business often to the detriment of serving current clients
Creating a compensation plan for the modern law firm will better align lawyer and firm interests and lawyer and client interests.
In her ABA Journal article, Evolution of a Law Firm Compensation Plan: A Parable, Debra L. Bruce outlines a values-based system that determines compensation based on conformance with the firms’ values and performance measures.
Consider these questions when creating a values-based compensation program:
- How do we define success?
- What do we want to be known for?
- What do like about practicing law and how do we do more of it?
- What do we like least about practicing law and how do we do less of it?
- What is required to create and maintain trust among us?
- What must we have in place to recruit and retain good people?
- What do our clients expect from us?
- What behaviors must be encouraged to support the firm’s sustainability?
How to Create a Modern Compensation Plan
Determine fair market salaries. Without doing the research, how can you know where you stand against similar employers in your market?
Set a goal and support your people on their journey. Set firm financial goals as well as individual goals. If your team doesn’t know how to reach those goals, you must equip them through mentorship, skill teaching, or providing an outside coach.
Develop goal-based incentives for your team. Run financial models showing potential results. There will be a sweet spot where you can share the rewards of the firm without sacrificing the financial stability of the firm.
What else motivates your team? Ask them. You’ll see some generational differences in your responses. Millennials are motivated by innovation, growth, diverse work experiences, and a transparent path forward.
There are plenty of methods of motivation that don’t require money:
- Focus on team member growth. Be transparent about the path to partnership or any other advancement opportunities.
- Professional development. CLEs are required for ethics compliance in many states, and certainly for substantive legal skill growth. However, your team members want training, development, coaching, and mentoring in the soft skills such as collaboration, leadership, and rainmaking.
- Offer work flexibility. Many of our employees are digital natives, those raised with technology and in the information age. They understand the tools that allow them to function outside the parameters of 9:00 – 5:00 or the office cubicle.
- Recognition. Thank your team for their hard work, especially during such a trying time as a pandemic. Your team wants to be inspired, encouraged, and recognized.
Our next workplace generation, Gen Z, grew up with parents who were financially impacted by the 2007 – 2009 Great Recession. While they care about the world around them, and their own professional development, they gravitate toward security which often means financial rewards, making a modern compensation system even more important.
Good to Great
In his bestselling book, Good to Great, Jim Collins says, “We found no systematic pattern linking executive compensation to the process of going from good to great. The evidence does not support the idea that the specific structure of executive compensation acts as a key lever in taking a company from good to great.”
“The purpose of a compensation system should not be to get the right behaviors from the wrong people, but to get the right people on the bus in the first place, and to keep them there.”
Attorney compensation is not the silver bullet but having a modern compensation system gives you an advantage over other firms who cling to outdated practices.
Camille Stell is the President of Lawyers Mutual Consulting & Services and the co-author of “Designing a Succession Plan for Your Law Practice: A Step-by-Step Guide for Preparing Your Firm for Maximum Value”. Continue this conversation by contacting Camille at [email protected] or 919.677.8900.